DQI TOOLBOX 'Frequently-Asked
This document addresses a number of questions
often asked by those interested in obtaining the package, and questions
that often arise when installing or using it. If you are unable to find
the information you are looking for here, please contact us as detailed
at the end of the document.
The principles of the Dynamic Standard
Setting System (DySSSy) and how it is actualised in the DQI TOOLBOX
computer package are explained in a separate document:
will the WindowsTM version (Version 2)
Information about the new version of DQI
including the planned launch, is available in a separate document:
If you already have DQI TOOLBOX
Version 1, you will be able to upgrade to Version 2 for WindowsTM
at a nominal additional cost only. Files created using Version 1 are compatible
with Version 2, so it will be unnecessary to repeat any of your work when
upgrading to Version 2.
about support and training?
The package has been specifically designed
to be easy to install and to use and no special knowledge of computers
During trials, we have found that a 'typical
person who knows nothing about computers' can readily become proficient
with the package in about an hour. Normally, the person who first sets
up and tries out the package will soon become proficient without any need
for formal instruction, using the built-in Help facility that gives relevant
information at every stage. In a small group, this person will easily be
able to demonstrate and explain the package to colleagues and help them
to get started.
There is a dedicated Helpline to answer
all questions that might arise during installation and use, either 'how
do I...' or because something seems to be wrong.
For larger groups of users, or where the
system is being used in a network context, we shall be pleased to arrange
on-site help and training as necessary - typically, this would consist
of a half-day visit with a talk and demonstrations and, within reason,
would be available without extra charge within the U.K. mainland.
type of computer do I need?
Any modern IBM-compatible computer should
be readily capable of running DQI TOOLBOX without
any special provisions. Details are given in a separate document:
is specifically designed to work either on a single, 'stand alone' computer
or on a local area network. When connected to a network, it is possible
for users to share files and for simultaneous multiple access to data.
Of course, it would not be sensible for two users to try to change a record
at the same time and this is restricted!
offers password protection so that only authorised persons can access the
files. If the package is to be used for more than one project, or if there
are concerns about who can see and/or change what, it is possible to set
up any number of separate password-protected accounts. Individual files
can be protected against being changed, or against being read at all, by
users of different accounts.
printed output looks peculiar
Version 1 of DQI TOOLBOX
is a completely self-contained package with its own printer drivers and
control of printed output. Because of the vast number of different printers
available, each with its own particular requirements and peculiarities,
some care can be required when first setting up the printing options of
the package. Sometimes a bit of experimentation might be necessary. Once
this has been done, however, all printed output should be completely satisfactory.
Version 2 of DQI TOOLBOX
uses the WindowsTM system to control the appearance of printed
output and, provided that this has already been set up to produce correct
results (e.g. from a word processing package), there should be no
problems with the output from DQI TOOLBOX.
forms and files
offers you a two-tier system to organise your work. At the 'top level',
information is stored in files on the computer's disk(s). Each file
contains one or more form sets, where each form set consists of
a linked Standard Form, Audit Form ('Protocol'), Data
Record(s) (sets of replies to the questions on the Audit Form), Audit
Record (the computer's analysis of the audit), Audit Summary
(your assessment of the results) and Action Plan.
If you consider the analogy of a filing
cabinet, the computer files are analogous to the drawers of the filing
cabinet (which, typically, might be labelled by subject or location, etc)
and the form sets inside the files are analogous to the cardboard folders
inside the filing drawers, each folder containing one set of the six forms
Thus, each file ('drawer') can contain
any number of form sets ('cardboard folders'). How this is organised would
probably follow your normal preferences when storing standards and audits
Every computer user needs to take precautions
against the possibility of accidental damage to or loss of important information,
arising either from human error or from hardware or software problems or
other disasters. Sooner or later, something happens which could be regretted!
Accordingly, we strongly encourage users
of DQI TOOLBOX to make regular copies of their
work as security against the unthinkable. There is a choice of ways in
which this can be done, depending on the amount of data involved and whether
or not the computer is private, shared or networked. At the very least,
files can be copied to floppy disks which are removed to a different location
from the computer. How often this is done depends on how much work you
do not mind repeating should your computer fail, for example!
required when printing
When using DQI TOOLBOX
1·0, there is a circumstance whereby the act of printing a form
can sometimes lead to data loss. This can occur when an unsaved form is
displayed on the screen and can easily be avoided as follows:
If you have just been typing or editing a
form, save it.
If a form is currently displayed on the screen,
exit from it so that the list of form sets is displayed.
Select the form set that you wish to print
and operate Print. When the (magenta) selection box appears, 'click' the
items that you wish printed. That's it!
with low system memory
It is useful to keep copies of important
files on floppy disks for security and to transfer information between
machines. However, working directly with files on floppy disks is much
slower than copying them to the computer's internal hard disk(s) and working
with them there. Also, it can be a nuisance having catalogue entries (in
the main List of Files...) that refer to the floppy disk drive(s) because
a different disk might actually be present from the one containing a particular
We would recommend that you copy files
onto the computer's hard disk before working with them, and copy the updated
version back from the hard disk to the floppy when the work is completed.
This can conveniently be done either at the 'DOS prompt' (e.g. C:\DQI\DATA\>)
or using File Manager within WindowsTM. Please note that each
file is actually stored in two parts, with the same name but suffices .DBF
and .FPT. These pairs need to be kept together, i.e. it is
essential always to copy both parts.
Various technical problems and their remedies
If you already have the package, please call
the Helpline on the special number provided. Otherwise, for further details,
help or information about ordering your copy:
here to DQI
TOOLBOX Version 1]
here to news of
TOOLBOX Version 2 for Windows]
[End of document, updated to 13 February